About Parker & Co

Parker & Co is the trading name of Helen Parker, who operates the Firm as a sole practitioner from its principal place of business at 28 Austin Friars, London EC2N 2QQ. References to “we”, “our” or the “Firm” on this website mean Parker & Co.

Parker & Co is a legal service provider in the areas of employment law and business related immigration advice.

The Firm’s legally qualified and non-legally qualified staff and their contact information can be viewed here

Regulatory Information

Parker & Co is authorised and regulated by the Solicitors Regulation Authority of England & Wales (SRA) with SRA authorisation number 437794.

Parker & Co does not provide any client services that are not regulated by the SRA. Each of the Firm’s solicitors are lawyers qualified to practice in England & Wales and are registered with the SRA. We are subject to the regulatory requirements contained in SRA’s Handbook, which includes a Code of Conduct. You can view the SRA’s website at www.sra.org.uk/home/home.page

Parker & Co’s VAT number is 873033924.

Professional Indemnity Insurance

Parker & Co maintains worldwide professional indemnity insurance, which meets the requirements of the SRA. The Firm’s professional indemnity insurance provider is:

Travelers Insurance Company Limited
Exchequer Court
33 St Mary Axe
London
EC3A 8AG

Tel: 020 3207 6000
Fax: 020 3166 2139

Equality & Diversity

Parker & Co is committed to promoting equality and diversity in the Firm and will run its business or carry out its role in a way that encourages equality of opportunity and respect for diversity. All of our employees receive annual internal equal opportunities training.

Parker & Co leases its office space and the building entrance is not readily accessible to wheelchair users or to anyone with difficulty climbing steps. There is a lift to the second floor on which our offices are situated, but there are 5 steps up to the lobby from the front entrance. We can make alternative arrangements if you contact us in advance.

Anti-corruption & Bribery

Parker & Co are committed to compliance with bribery laws and best practice in combating corruption. The Firm has a policy in place which its staff are required to comply with. You can obtain a copy of this policy on request. If you have any concerns in relation to the Firm or its staff failing to comply with the law or best practice, please report this to Helen Parker or Richard Woolmer.

Money Laundering

We are required to guard against the risk of money laundering when acting for clients. This means that if you ask us to act for you we will require formal evidence to verify your identity and address, even if we have acted for you before or you are known personally to a member of staff.

The Firm do not accept payments in cash and we may ask you to identify the source of any funds you will be using.

In certain circumstances, we may be legally required to disclose information about you to the National Crime Agency, but without informing you that a disclosure has been made or of the reasons for it.

If you cannot satisfy our identity verification requirements, we may refuse or cease to act for you.

Copyright

All material on Parker & Co’s website is owned by and belongs to Helen Parker, unless indicated otherwise.

You may print or download Parker & Co’s updates and alerters, and may circulate them in hard or soft copy, but not for commercial benefit and provided that you do not alter the content or state it was authored by anyone other than Parker & Co.

Other content on the Firm’s website may not be modified, reproduced in any format, stored, copied or re-distributed without the prior written approval of Helen Parker.

Use of Cookies and Privacy Policy

When you use our website we may collect and process data about you, including information and records obtained when you contact us, fill in any forms on our website, visit our website and access resources on it.

For the purposes of the administration of our system we may obtain information (although such information does not identify any individual) including your IP address, operating system, browser type and about your browsing actions and general Internet usage, including by using a cookie file stored on the hard drive of your computer.

Cookies help us to improve our website and to recognise you when you return to it. They contain information that is transferred to your computer’s hard drive. Our website does not use cookies to collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties. We only use first party cookies which are anonymous and used for aggregated totals only.

The use of cookies is now standard operating procedure for most websites. However, if you wish to restrict or block the cookies which are set by our website you can do this through your browser settings. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers.

However, if you decide to block cookies, you may be unable to access certain parts of our website.

We may transfer and store the data we collect from you at a destination outside the European Economic Area. You agree to this transfer by submitting your personal data to us and we will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

We will take steps to protect your personal data and use procedures and security features to prevent unauthorised access. However, you should be aware that using the Internet is not without risk and any transmission of information via the internet to our website is not necessarily secure. Any transmission to our website is therefore at your own risk.

The data controller in respect of this website for the purpose of the Data Protection Act 1998 is Helen Parker, 28 Austin Friars, London EC2N 2QQ.

Disclaimer

Parker & Co’s website contains general information which should not be construed as legal or professional advice.

Any links to other websites does not represent an endorsement of the content, for which Parker & Co accept no liability.

Although we endeavour to ensure the content is accurate and up to date, no express or implied representation or warranty is made or given as to the accuracy or completeness of the website’s content.

Parker & Co do not accept liability for any loss arising directly or indirectly from any action taken or not taken based on the content of our website.

You should seek specific legal advice appropriate to your situation from a suitably qualified lawyer.

Complaints

We want to give you the best possible service. However, if at any point you become unhappy with the service we have provided to you or you have concerns about your bill then you should inform us immediately so that we can do our best to resolve the problem for you.

We have a procedure in place which details how we handle complaints which is available on request by calling 020 7614 4030.

We have eight weeks to consider your complaint. If we are unable to help you, then you can have the complaint independently looked at by the Legal Ombudsman.

The Legal Ombudsman can investigate complaints up to six years from the date of the problem happening or within three years of when you found out about the problem. If you wish to refer your complaint to the Legal Ombudsman this must be done within six months of our final response to your complaint.

If you would like more information about the Legal Ombudsman their contact details are as follows:

Visit www.legalombudsman.org.uk

Call 0300 555 0333 between 8.30am to 5.30pm (or +44 121 245 3050 from overseas).
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines. Calls to the Legal Ombudsman are recorded and may be used for training and monitoring purposes.

For minicom call 0300 555 1777

Email enquiries@legalombudsman.org.uk

Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ

Do not send original documents to the Legal Ombudsman. They will scan any documents you send them to make computer copies and then destroy the originals.

Please note that the Legal Ombudsman service is only available to certain types of clients and organisations. Further information on eligibility and the service offered can be obtained from the Legal Ombudsman by using the contact details provided above.

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at http://ec.europa.eu/odr

Our email address is helen.parker@parkerandcosolicitors.com

Governing Law

Your use of this website and any dispute which arises from it is subject to the law of England & Wales and the exclusive jurisdiction of the English courts.